At Mellowlook, we take pride in delivering your carefully curated fashion selections with care and efficiency. Our team processes orders swiftly to ensure your wardrobe essentials—from elegant dresses to versatile tops and tailored pants—reach you in pristine condition. All items are inspected, packaged, and dispatched from our fulfillment centers within 1–2 business days after payment confirmation.
Processing times may vary slightly depending on order volume, but most shipments are prepared within 48 hours. Delivery durations are calculated from the date of dispatch and exclude weekends or holidays. For time-sensitive needs, we recommend placing orders earlier to accommodate potential carrier delays during peak seasons.
We offer transparent shipping options tailored to your order value:
Standard Shipping ($15): 10–15 business days for orders under $45.
Free Table Rate Shipping: 5–10 business days for orders totaling $45 or more.
Note: Expedited shipping may be available for select regions—check your cart during checkout for real-time options.
Currently, we ship to most countries across North America, Europe, and parts of Asia-Pacific. Some remote locations or regions with customs restrictions may not be serviceable. If your area isn’t covered at checkout, contact [email protected] for potential alternatives.
Once your order ships, you’ll receive a confirmation email with a tracking number and carrier link. Monitor your package’s journey directly through the courier’s portal or via our website using your order number. For consolidated shipments, tracking updates may take 24–48 hours to activate.
While rare, unforeseen delays can occur due to weather or customs inspections. If your tracking shows no movement for 10+ business days or the status is marked "delivered" but you haven’t received your items, contact us at [email protected] with your order details. We’ll collaborate with carriers to resolve issues promptly—replacement or refund options are available for lost packages.
International orders may incur customs fees determined by your local authorities. These charges are the customer’s responsibility and are not included in your order total. We declare accurate product values to comply with regulations but cannot predict or reimburse these fees. For estimates, consult your country’s import tax policies before ordering.
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